If you have any questions regarding the refund contact our servicepoint via e-mail firstname.lastname@example.org (download of the pgp-key; Fingerprint: 556F 3C28 A929 AF87 ADB7 B477 534E A958 BBCC FD01) or via phone during the office hours. There, you also have to submit your application form and the other necessary documents. The forms have to be in german, but you can find helptexts in english in the pdf-forms you can fill out on your PC/tablet. You can submit the documents via post or personally at the Servicepoint. You can submit an application for the ongoing or next semester.
The refund of the semesterticket contribution has it’s legal basis in the „regulation of takeover and refund of the semesterticket contribution of the student body of the university Duisburg-Essen“. The document is available in german only and you can find the current version here.
There are six cases in which the AStA can refund the semesterticket contribution. You can make use of one of them per semester:
Practical Semester outside of NRW,
Alternation of University during the ongoing semester in the VRR-area,
Travel restrictions to germany due to the covid19 pandemic,
Although the pandemic requires us all to decrease the usage public transportation if possible and many of the lectures are taking place online, the semesterticket contribution stays the same. We also cannot refund the contribution due to the pandemic. Our contractual partners (Ruhrbahn and DVG) did not consented with suggestions in that directions. You can find our statement regarding this problem here.
In case you exmatriculate yourself before the semester officially ends, we can refund a part of the contribution based on the exact date of your de-registration. If your exmatriculation date is the 31.03. or the 30.09. there is either no refund possible. If you already re-registered for the following Semester but de-register again before its official beginning, you can apply for the refund of the whole re-registration fee at the Studierendensekretariat. This also applies to any retroactive exmatriculation.
To get the partial refund from us, you need to send us the following documents:
Submission: you can submit the documents via post or personally in the office hours of the Servicepoint. Not via e-Mail.
The deadline to assert the claim is the end of the semester, in which you signed off, e.g. the last day of March for a Wintersemester and the last day of September for a Summersemester.
In case you are studying abroad for the full semester period of the University Duisburg-Essen, we can refund the complete contribution. You need to send us the following documents:
Submission: You can submit the filled out form with the matriculation certificates via post or personally at the Servicepoint, not via e-Mail. If the semester abroad is certified by the Erasmus-Office or another tutoring person from the university, it is possible for them to send an e-mail. But the e-mail has to meet both of the following criteria:
The deadline in this case ends one month before the semester ends, which means the end of February for a winter semester or the end of august for a summer semester.
To finish some study programs it is required to do an internship at a company or institution. And some people write their thesis in cooperation with a company or institution. In case you are doing such things and you have to live outside of NRW for that, we can refund the complete contribution. Please note that this is only possible, if you can send us a proof that covers the full semester period of University Duisburg-Essen. You need to provide us the following documents:
Submission: You can submit the filled out form with the record of payment via post or personally at the Servicepoint, not via e-Mail. Your supervisor can send us the proving document via internal postsystem of the university (AStA, Raum T02 S00 K15, Campus Essen) or via e-mail. But the e-mail has to meet both of the following criteria:
The deadline in this case ends one month before the semester ends, which means the end of February for a Wintersemester or the end of august for a Summersemester.
Sometimes people want to change their place of study, their university, when the semester already began. If you have to pay the semesterticket contribution twice and that new university is in the area of the Verkehrs Verbund Rein Ruhr, we can refund the complete semesterticket contribution you paid to our university. You need to send in
Submission: You can submit all documents via post or personally at the Servicepoint, not via e-mail.
The deadline in this case ends one month before the semester ends, that means the end of february for a Wintersemester or the end of august for a Summersemester.
If you are stuck in another country due to travel restrictions that were enact because of the covid19 pandemic, you can get a full refund of the semesterticket contribution. This can include a ban on flying, ban on leaving the country, no possibility to get a visa etc.. You have to be stuck in the other country at least half the semester term to get the refund. Since the pandemic is going on for several terms now, some students never left their home country and are now stuck there, because of the delta variant. You can still use the provided forms and the german embassy or local government authority can fill in the start date of the semesterterm as the date of entry. If the german embassy does not want to use the form we provide, they can give you a self written document. As long as it contains the same information as would be provided by filling out our document, we can accept that.
You need to send us the following documents:
Submission: You can submit all documents via post, personally at the Servicepoint or e-mail. For the later, please use the e-mail adress the university provided you with and choose a high quality for scanned documents.
Deadline: You need to send in all the documents until 31.08.2021 for the summersemester contribution.
If you cannot afford to pay the semesterticket contribution during the re-registration period due to a sudden, unforeseeable financial emergency which you yourself did not cause, you can contact the hardship case committee of the students parliament. You can find further information on the special website. The following is important: You can only make use of one of the six possibilities per semester. E.g. if you already got a refund due to a financial crisis and you de-register from the university before the semester ends, you cannot make use of the refund because of the de-registration. In this case you already got the full amount and cannot get any more. This applies to all six possibilities. Once you got one, you cannot get any other.
If your financial problems are lasting, the feel free to contact our social counseling service. There you can get information on all possibilities to finance your life during your study.