Problems with BAM! (Sperrkonto)

Problems with BAM! (Sperrkonto)

The Federal Foreign Office has removed this provider from its list.
Please use other providers!
For students who are currently unable to get their money from BAM!
If you are planning to extend your stay, you should submit the confirmation of the blocked account issued by BAM! when you signed the contract.

There are currently payment problems with the blocked account (Sperrkonto) provider BAM!
The Foreign Office has taken it off its list after massive problems arose there. (See info in the box at the bottom of the AA homepage).
Opening a blocked account in Germany for students before entering the country – Federal Foreign Office (auswaertiges-amt.de)

Students who are looking for a blocked account provider to organise their entry may therefore please use other providers.

This provider may no longer offer blocked accounts.
The Federal Office of Finance (BaFin) has banned the provider from investing students’ funds. Furthermore, the accounts have been frozen in order to safeguard the students’ money. You can find more information here.

Students who are currently unable to get their money from BAM!

If you are planning to extend your stay, you should check the confirmation of payment issued by BAM!
confirmation of the blocked account issued when you signed the contract.

According to information from the Foreign Office, a solution is being worked on for accounts that have already been opened. Those affected should receive further information on this directly from BAM! in the near future.
Those who do not wish to rely on this can also contact the Federal Office of Finance (BaFin) directly. Please use the following contact form:

BaFin complaint form (buergerservice-bund.de)
(here you can find help on how to fill it out in English→ Guidelines (buergerservice-bund.de) ).

If you have any problems, you can also contact our AStA legal counselling confidentially at any time during office hours.

According to the information I have, affected students have set up a central email address to network with each other: problems.with.bam@gmail.com. If you would like to join this, please remember to protect your own data – you never know who will receive all the information disclosed there – including your email address.

Referat für Öffentlichkeitsarbeit
oeffentlichkeitsreferat@asta-due.de