Servicepoint

The servicepoint can give you information about every service the AStA provides and about the AStA itself. Also you will be able to ask questions regarding the Coronavirus situation at the university. Our Servicepoint employee is further more processing the refunds of the semesterticket contribution and makes certified copies.

Contact Options

e-mail

servicepoint@asta-due.de

Download the pgp-key here, to be able to use end-to-end encrypted communication.
(Fingerprint: 6A3E ADFF 4181 A7EF D2BB DCBB E5B8 4759 B1AE 67AF)

Personally

Campus Essen: T02 S00 K15

Campus Duisburg: LF019

You are invited to come by the office hours for a personal talk.

Phone

Campus Essen: 0201 18 32337

Campus Duisburg: 0203 37 91317

Mobil: 0151 169 03 920

Messaging

Rocket.Chat

0151 169 03 920

Via Signal only. Signal offers end-to-end encrypted messaging and truly respects privacy.

Ramona Denise Welz

Rocket.Chat is a web-based chat client for all university members. Just log in with your university ID.

For all contact options, availability is only given during office hours.

Office Hours

Campus Essen

Mondays and Wednesdays,
10 am – 12 pm and 1 – 3 pm
Room: T02 S00 K15
Phone Number: 0201 18 32337

Campus Duisburg

Tuesdays and Thursdays,
10 am – 12 pm and 1 – 3 pm
Room: LF019
Phone Number: 0203 37 91317

Telephone

Fridays,
9 am – 12 pm and 1 – 3 pm
Phone Number: 0151 169 03 920

No office hours on the following days

On all public holidays, as well as
6th to 10th June 2022

Postal Address

AStA der Universität Duisburg-Essen
Servicepoint
Universitätsstraße 02
45141 Essen

servicepoint@asta-due.de

Download the pgp-key here, to be able to use end-to-end encrypted communication.
(Fingerprint: 6A3E ADFF 4181 A7EF D2BB DCBB E5B8 4759 B1AE 67AF)