Servicepoint

The servicepoint can give you information about every service the AStA provides and about the AStA itself. Also you will be able to ask questions regarding the Coronavirus situation at the university. Our Servicepoint employee is also processing the refunds of the semesterticket contribution.

The following services will not be available until the end of the pandemic:
* Certified copies
* renting one of the conference rooms from the AStA
* The face-to-face acceptance of documents.
* There will be no lost-and-found service since the AStA is not allowed to make any events.

Contact Person

Denise Welz
via e-Mail: servicepoint@asta-due.de
Download the pgp-key here, to be able to use end-to-end encrypted communication. Either via right click “save as” or with the help of a texteditor. Most e-Mail software, like Thunderbird, offers the possibility to use pgp-encryption for communication. If you are not encrypting your e-mails, the content of the communication is available to your provider.
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via UDE Rocket.Chat: Ramona Denise Welz
via phone: see office hours below

Office hours:

Mon: 10am to 12pm and 1pm to 3pm via telephone 0201 18 32337
Wed: 1pm to 3pm via telephone 0201 18 32337
Tue, Thu & Fri: 9am to 11am and 1pm to 3pm via telephone 0151 16903920

There will be no office hours on the following dates:
October 4th until 8th
November 15th until 19th
December 6th until 10th
December 17th, 20th and 21st
December 27th until 31st

Postal Address:

AStA der Universität Duisburg-Essen
Universitätsstraße 02
45141 Essen

Fax:

0201 18 34233