The servicepoint can give you information about every service the AStA provides and about the AStA itself. Also you will be able to ask questions regarding the Coronavirus situation at the university. Our Servicepoint employee is also processing the refunds of the semesterticket contribution.

Contact and office hours

Denise Welz
Room T02 S00 K15
via e-Mail:
via UDE Rocket.Chat: Ramona Denise Welz

Download the pgp-key here, to be able to use end-to-end encrypted communication.
(Fingerprint: 6A3E ADFF 4181 A7EF D2BB DCBB E5B8 4759 B1AE 67AF)


Mondays and wednesdays,
9 am to 12 pm and 1 pm to 3 pm via telephone 0201 18 32337

Tuesdays, Thursdays & Fridays,
9am to 11am and 1pm to 3pm via telephone 0151 16903920

No office hours on public holidays

No office hours on the following days

December 27th 2021 until January 5th 2022

Postal Address

AStA der Universität Duisburg-Essen
Universitätsstraße 02
45141 Essen